The use of the Website is available only to individuals who can legally enter into contracts under applicable laws.
At the time of placing an order, the Member is required to provide the full name of the recipient as indicated on the recipient’s government-approved photo identification. Upon delivery, the recipient must collect the product by presenting any one of the following government-approved photo identification cards:
– Ration Card (issued in the name of the Member/recipient)
– Driver’s License
– Permanent Account Number (PAN) card
– Voter’s Identification card
– Passport
The delivery will be facilitated by the Company/courier agent only after verifying and confirming the recipient’s photo and name. For secure and safe delivery, details from the government-approved photo identification will be recorded. The recipient must cooperate with the courier agent by providing valid copies of their government-approved photo identification.
If the Member wishes to authorize another person to receive the delivery on their behalf, such details must be specified during the ordering process. All items will be delivered directly to the authorized person. The recipient details cannot be altered under any circumstances after the order is processed.
The Company bears all shipping charges and other local fees. Upon delivery, the recipient should thoroughly inspect the package and refuse acceptance if the packaging appears tampered with. The recipient may choose to examine the contents before acceptance and should not accept deliveries if the package is empty, damaged, or does not align with the placed order.
By signing the delivery receipt, the recipient acknowledges receipt of the product based on the Company’s order. The Company holds no liability to the Customer/recipient for any subsequent complaints or requests for refund/replacement related to such deliveries.
If the recipient is unavailable during delivery, the Company/courier agent will attempt delivery three times before returning the item to Glory To Her. All costs related to re-shipment and handling due to non-delivery will be chargeable to the Member.
The Company’s delivery guarantee is subject to the terms and conditions of the courier company. Any discrepancies or errors in the name or address may result in non-delivery of the product.
Shipping Time:
Orders are usually processed and shipped within 48 hours. Please note personalised items will take longer to process. If your order has both personalised and non-personalised items, the order will be split, and the non-personalised items will be delivered beforehand.
Shipping Charges:
We offer free shipping on all orders over Rs. 449. Please note that we do not offer free shipping on international orders and returns.
Tracking: You will receive tracking details over WhatsApp, email and SMS, once the order is shipped.
7-Day No Questions Asked Return & Refund
We offer a hassle-free 7-day money-back policy, allowing you to ensure complete satisfaction with your purchase. Should you wish to return the product for any reason within this period, we will gladly provide a full refund or exchange without any questions.
Returns Process
Enjoy complimentary return shipping on all resizing, exchanges, or refunds within the 7-day money-back policy. Simply contact our customer delight team, and we will arrange for a courier to pick up the item from your location.
Refund Details
Under our 7-day policy, you are entitled to a 100% full refund or exchange should you decide to return the product within the stipulated period. Post that ₹200 courier Charges will be applied in case of refund.
Lifetime Exchange & Buy-Back Policy
For purchases made from Glory To Her within India, we offer a 6 Month Exchange & Life Time Buy-Back Policy.
6 Month Exchange
Products can be returned or exchanged based on their current market value, considering product specifications and prevailing prices listed on our website. Deductions towards making charges and discounts will be applied. The value of the exchanged product, after deductions, will be credited to your Glory To Her account, valid for 90 days for future purchases on our website.
Lifetime Buy-Back
We offer a lifetime buy-back guarantee on purchases made from Glory To Her. Buy back value will be at 110% of Silver value (ie., 110% from Current Silver value decided by the Company ) and 91% of gold value (ie., less 9% from Current Gold value decided by the Company)